Privacy Policy
Last Updated: January 23, 2026
1. Introduction
GIGITEX DI respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and Italian privacy laws.
2. Data Controller
The data controller is GIGITEX DI, with registered office at Via P. Mascagni, 80, 59100 Prato (PO), Italy. Contact: contact@gigitexdi.com, +39 3446011228.
3. Data We Collect
We collect information you provide when creating an account, placing orders, or contacting us: name, email address, phone number, company name (for business accounts), shipping and billing addresses, payment information, and correspondence. We also collect technical data through cookies and analytics.
4. How We Use Your Data
We use your personal data to: process and fulfill your orders, manage your account and customer relationship, communicate with you about your orders and our products, improve our services and website, comply with legal obligations, and prevent fraud.
5. Legal Basis for Processing
We process your data based on: contract performance (to fulfill your orders), legitimate interests (to improve our services), legal obligations (tax and accounting requirements), and your consent (for marketing communications).
6. Data Sharing
We do not sell your personal data. We may share your data with: shipping carriers to deliver your orders, payment processors to handle transactions, and professional advisors for legal and accounting services. All third parties are bound by confidentiality agreements and GDPR compliance.
7. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Your passwords are hashed using industry-standard encryption. However, no internet transmission is completely secure.
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Account data is retained while your account is active. Order data is retained for 10 years for tax and accounting purposes.
9. Your Rights Under GDPR
You have the right to: access your personal data, rectify inaccurate data, erase your data (right to be forgotten), restrict processing, data portability, object to processing, and withdraw consent. To exercise these rights, contact us at contact@gigitexdi.com.
10. Cookies
We use cookies to enhance your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings. For more information, see our Cookie Policy.
11. International Transfers
Your data is primarily stored within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
12. Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our website.
14. Contact and Complaints
For privacy-related questions or to exercise your rights, contact us at contact@gigitexdi.com. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).